Service catalog

IT work packages from first scope to handover records.

PT TSI organizes equipment needs, access networking, involved-party coordination, function checks, and handover records into practical work packages that can be reviewed from the first discussion.

Package index

Common work types that need structured coordination.

These packages help prospective clients describe the need without preparing a long technical specification at the start.

Catalog view

Each package connects inputs, coordination actions, and handover records.

This service catalog is designed for early scoping. It helps clarify what information is needed, what will be coordinated, and what records should remain after the work is complete.

02

Access network coordination

For work-area connectivity involving routers, switches, access points, cable points, and basic connection records.

  • Input: work area, connection points, network devices, site contact, and constraints.
  • Action: site readiness review, connection checks, field change notes, and status updates.
  • Output: network note, connection status, open issue list, and handover summary.
03

Maintenance intake

For device or connection issues that need to be logged, clarified, routed to the right party, and tracked.

  • Input: issue description, affected device, location, impact, and known history.
  • Action: request classification, clarification, coordination notes, status updates, and outcome review.
  • Output: issue log, action record, repair or adjustment status, and follow-up note.
04

Move, add, change support

For office or service-point changes where devices, users, connection points, or records need to be updated together.

  • Input: current state, requested change, affected users, location, and timing.
  • Action: work sequence, site coordination, device movement, connection checks, and change tracking.
  • Output: updated equipment register, change note, handover checklist, and open item list.
02

Device and network refresh

For work environments that need device replacement, relocation, or adjustment without losing important records.

  • Initial device condition inventory.
  • Change and functional check agenda.
  • Final status notes and follow-up items.
03

Maintenance coordination

For computer, printer, scanner, communication equipment, or connection issues that need logging and follow-up.

  • Issue log and impact priority.
  • Coordination with relevant technical parties.
  • Status, outcome, and closure notes.
04

User endpoint preparation

For new users, temporary teams, or work areas that need usable devices and handover records.

  • Device, access, and peripheral checklist.
  • Usage location and responsible contact notes.
  • Endpoint handover document.
06

Move, add, change

For workstation moves, added devices, connection point changes, or technical record updates.

  • Changed device and connection list.
  • Work sequence and involved parties.
  • Equipment register updates.

Package structure

Each package is shaped so it can be compared and executed.

Discussion is directed toward things that can be decided: location, devices, connections, timing, involved parties, and work outputs.

  • InputLocation brief, devices, connections, issue, and timing.
  • Scope noteWork objective, coordinated items, and expected output.
  • CoordinationAgenda, involved-party status, function checks, and changes.
  • OutputChecklist, equipment register, issue log, and handover notes.

How packages run

From a short brief to final records.

This flow helps the work stay clear even when several parties and devices are involved.

01

Brief

Collect location context, devices, connections, timing, and technical contacts.

02

Scope

Prepare the work objective, item list, and clarification questions.

03

Coordinate

Align involved parties, changes, and execution status.

04

Check

Record readiness, basic function, open issues, and action results.

05

Handover

Close the work with checklist, register, and follow-up items.

Start from the closest package

Choose the closest package, then refine the scope together.

If the requirement does not match one package exactly, use the package as a discussion starting point. PT TSI can help break the work into items that are easier to coordinate.

IT equipment, networking, and documentation work packages